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Market Research Report

Middle East and North Africa (MENA) ICT Market Outlook, 2017-2025 (Focus on Market Opportunities & Digital Transformation Strategy)    

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Region Covered :

Middle East and Africa

Outlook Abstract 

Our report covers key ICT transformative trends that are making an impact in the Middle East and North Africa (MENA) region and assesses the economic and IT market outlook and the various digital transformation (DX) investments that are driving ICT spending in the region. In past 2 years, there has been adoption of progressive digital transformation in Middle East Region.
Ranking as one of the largest sector in the world, the ICT market is expected to reach the market value of over USD 5.12 Trillion in 2019. The continuous growth serves as another reminder of the ever-increasing prevalence and importance of technology in today’s society. The ICT market is typically defined to encompass technologies related to both computer and telephone networks, along with the relevant software, hardware and services. As of 2019, the telecommunications category ranks as the highest revenue generating segment of the ICT market, while “new technologies”, which includes VR/AR and robotics, ranks as the fastest growing category. In a similar manner to the rest of the industry, ICT research and development budgets have also seen large increases in recent years, with total R&D expenditure in the hundreds of billions. Geographically, the U.S. region accounted for over 30% of the global information and communication technology (ICT) market share in 2019. However, the EU and China ranked as the second and third biggest regions in terms of market share with 20% and 12.54% respectively.

Macro-Factors Analysed In The Report 


  • Cloud ( Public, Private & Hybrid)
  • Datacentres Statistics (Numbers & Technologies)
  • Artificial Intelligence & Cognitive Systems
  • State of Digital Transformation: Constantly Evolving Enterprises
  • The CIO’s Agenda: Secure the Foundation of Digital Business
  • The Internet of Things
  • Blockchain Technology
  • Big Data Analytics
  • Telecom operator strategies 
  • 5G developments and impact
  • Robotics and drones
  • Augmented Reality/Virtual Reality
  • Smart City solutions
  • Systems integration, application customization, and consulting services
  • Managed, datacentre, hosting, and colocation services 
  • Security solutions 
  • Enterprise applications (ERP, CRM, and SCM) and enterprise mobility

Report Coverage


  • To explore the strategies that ICT vendors and services companies adopt to tap into digital transformation opportunities in the Middle East and North Africa region
  • To analyse the opportunistic and emerging ICT markets in the Middle East and North Africa region
  • To assess the key ICT trends and developments, and their impact on ICT usage and investment/spending in the Middle East and North Africa region
  • To evaluate the competitive positions of ICT hardware, software, and services companies in the market (on the basis of market shares, revenue and strategies)
  • To provide ICT vendors, a path to prepare themselves for digital transformation across industries and end-user segments, such as SMBs
  • To examine the impacts of disruptive technologies such as the IoT, AI and cognitive systems, robotics, and blockchain
  • To know the key metrics for success in the government sectors of MENA Region
  • To study the market prospects for cloud adoption and trends that are impacting the adoption of security solutions in the Middle East and North Africa region
  • The market size of government sector IT spending (hardware, software, and services), 2017-2019
  • Current-year market sizing and five-year IT spending forecasts for the United Arab Emirates, Saudi Arabia, and North Africa
  • Key digital transformation trends in government such as smart cities, smart government, e-government, m-government
  • Adoption of 3rd Platform (mobility, cloud, big data analytics, and social media) in public sector
  • Trends in innovation accelerator (Internet of Things [IoT], robotics, cognitive, AR/VR, and 3D printing) intake in the public sector
  • Threat landscape and how organizations are dealing with IT security
  • The influence of line of business in technology investments and the presence of shadow IT

Our ICT Domain Has Reported On The Following Market Subjects


  • Middle East & North Africa CIO's Digital Agenda, 2020: Priorities and Challenges
  • MENA Region Traditional & New Technologies Market Analysis, 2017-2025
  • UAE IT Services Market 2017–2025 Analysis (Historic (2017-2018), Current (2019), Forecast (2020-2025))
  • Competitive Profiles and 2019 Analysis of Leading IT Services Players in the United Arab Emirates, Saudi Arabia & Rest of MENA Region
  • Saudi Arabia IT Services Market 2017–2025 Analysis
  • North Africa IT Services Market 2017–2025 Analysis
  • UAE Security Solutions Market, 2017–2025 and Trends 
  • Middle East and North Africa Enterprise Application Software Market 2017–2025 and 2019 Competitors Share Analysis
  • Other Gulf Countries (Oman, Bahrain, Qatar, and Kuwait) IT Services Market Size, 2017–2025 
  • Saudi Arabia Cloud, Hosted, Managed, and Outsourced Services Market Analysis, 2017-2025
  • North Africa Cloud, Hosted, Managed, and Outsourced Services Market Analysis, 2017-2025
  • MEA Trends: Building Smarter Datacentres to Support Digital Transformation
  • UAE Cloud, Hosted, Managed, and Outsourced Services Market Analysis, 2017-2025
  • Competitive Profiles and Analysis of Leading IT Services Players in Saudi Arabia, 2019
  • Saudi Arabia’s Internet of Things Opportunity: Driving Future Growth Outlook, 2025
  • The State of AI in the Middle East & North Africa Future Outlook, 2025
  • The State of Blockchain Adoption in the Middle East and North Africa Future Outlook, 2025
  • The State of Robotic Process Automation in the Middle East Future Outlook, 2025

Companies Covered In The Report


  • Accenture plc
  • Advanced Electronics Company
  • Amazon Web Services Inc.
  • Cisco Systems, Inc., 
  • Dell EMC
  • EJADA Systems Company Limited
  • Emirates Telecommunications Corporation
  • Hewlett Packard Enterprise
  • Huawei Technologies Co., Ltd.
  • IBM
  • Microsoft Corporation
  • Ooredoo Q.S.C.
  • Oracle Corporation
  •  SAP SE
  •  STC Corp.
  •  Sage Group plc
  • Tata Consultancy Services Limited
  • Wipro Limited
  • Other Major International & Domestic Players

Key Benefits: MENA ICT Industry Outlook, 2017-2025

  • The report includes ICT Players, Service Providers, Vendors, Infrastructure Service Providers, & End-User Industry Outlook (Market Competition & Regional Presence), Business Strategy & Financial Analysis of Major Players. Further, the study also covers the Industry Insights (Future Trends & Forecast Data), Technology Outlook, Spending Analysis (By End Use Verticals)


  • Market Size (USD Billion), Market Share (%), CAGR (%), Y-O-Y Growth Rate (%) of MENA ICT Industry and further it bifurcated into Regions & Countries
  • Revenue of Service Providers : By Service Provider Type, By End Use Industries, By Deployment Type, By End Users, By Service Model Types, By Countries, 2016-2024
  • Data Generation Outlook : Data Generation by Companies, By Countries, By End-User Verticals, By Source, etc.
  • Spending Analysis : Spending on Different ICT Technology & Services, By Companies, By End User Type, By Spending Amount, etc.
  • Technological Impact on Various End Use Industries
  • Target & Potential Markets : By Countries & Industries
  • Service Providers Outlook : List of Service Providers & Installers, Deployment Models, End User Demand
  • MENA Digital Transformation Outlook : Govt. Initiatives, Investments (Private & Govt.), Digitalization & Penetration Rate (%) of Smart Systems, Portals, Devices, etc.
  • MENA B2B ICT Services Industry Analysis (Service Providers, Hardware Manufacturers & Distributors, Installation & Implementation Service Providers, Application Analysis, Impact Analysis of ICT Services, Service Type Mapping, etc.)

•    The study provides an in-depth analysis with current and future trends to elucidate the imminent investment pockets in the market.
•    Current and future trends are outlined to determine the overall attractiveness of the market and single out profitable trends to gain a stronger foothold in the market.
•    Quantitative analysis of the current market and forecast from 2016-2024 is provided to showcase the financial competency of the market.
•    Drivers and opportunities are evaluated to highlight the top factors responsible for market growth. Various segments are carefully evaluated to gauge the potential of the market.
•    Porter’s Five Forces Model and SWOT analysis of the industry illustrate the potency of the buyers & suppliers participating in the market.
•    Competitive Outlook of major players of the global market as well as regional market to understand the current business scenario and to understand the complexity and investment related factors.

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Middle East and North Africa (MENA) ICT Market Outlook, 2017-2025 (Focus on Market Opportunities & Digital Transformation Strategy)    

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