According to Goldstein Research, “Mounting preference of enterprises towards business facilitated with communication based services over traditional business process contributes in the rising implementation rate of unified communication services. Rapid transformation in the enterprise communication system with the collaboration of communication applications such as email, voicemail, instant messaging and unified messaging improve their business efficiency is expected to bring new opportunities for the unified communication industry.”
Unified Communication Industry Overview
Global unified communication industry is segmented on the basis of components, by product type, by deployment type and by end user. Product type is further bifurcated into unified communications & collaboration as a service (UCCaaS) and unified communications and collaboration (UC&C). Rising adoption of on-premise solution and cloud based services to improve the internal and external and internal collaboration of an enterprise is contributing in the growth of UCCaaS market. Global unified communications & collaboration as a service (UCCaaS) market is estimated to grow at a CAGR of 22% over the forecast period.
Global unified communication industry valued USD 34.19 billion in 2016, and is projected to grow at a healthy CAGR during the forecast period. Asia-Pacific is the fastest growing region for global unified communication industry. Rising adoption of unified communication for enhancing business processes and increasing demand of mobility are likely to likely to drive the growth of unified communication industry in the region.
Communication Technology Innovations: Prospects for unified communication industry growth
Changing business landscapes, organizational preferences and developments in information and communication technologies are driving the adoption of unified communication technology. Extensive application of unified communications and collaboration services are leading towards the huge investment into communication technologies by end-users such as BFSI, telecom and government sector. Leading vendors such as Cisco, IBM, Avaya, Microsoft, Orange and others are diversifying their unified communications solutions portfolios to untapped the new business opportunities. However, lack of proper telecommunication infrastructure and information security mainly in emerging markets is expected to hinder the growth of unified communication industry in the near future.
"Unified Communication Market Research ” published by Goldstein Research contains detailed overview of the global unified communication industry in terms of market segmentation by components, by product type, by deployment type and by end user.
Further, for the in-depth analysis, the report encompasses the industry growth drivers, market challenges, risk analysis, market attractiveness, BPS (Base Point Scale) analysis, Porter’s five force model and SWOT analysis.
The study also provides competitive outlook of some of the major players of global unified communication market which includes profiling of companies such as Cisco Systems, Microsoft Corporation, Mitel Networks, IBM Corporation, Avaya Inc., Unify, Huawei Technologies Co. Ltd., NEC Corporation, Alcatel-Lucent Enterprise (ALE) International, Blue Jeans Network, ShoreTel Inc., FuzeBox Inc., Broadsoft Inc., Panterra Networks, Premiere Global Services, 8X8 Inc., Orange Business Services, Applied Voice & Speech Technologies Inc., AT&T, Google Inc., Verizon Enterprises Solutions, Telstra Corporation Ltd., Aastra Technologies Limited, Hewlett-Packard, Siemens Enterprise Communications, Vodafone and Tata. The company profiles include business strategy, geographical revenue distribution, major information of the companies which encompasses business outlook, products, services and industries catered, financial analysis of the company and recent developments.
Overall, the report represents comprehensive synopsis on the global unified communication industry that will help industry consultants, equipment manufacturers, existing players searching for expansion opportunities, new players searching possibilities and other stakeholders to align their market centric strategies according to the ongoing and expected trends in the future.
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